We pride ourselves on providing quality products and great customer service. Therefore, we will make our best effort to ensure you are satisfied with your purchase.
We guarantee our merchandise to be free of manufacturing defects and will accept any defective item for refund or exchange. We will issue a refund within 30 days of purchase in the form and amount tendered for the original transaction.
We do not accept ANY returns on DISCOUNTED or SALE product.
All returns or exchanges must be unwashed, unworn, unused and in their original condition with receipt.
We will only refund shipping charges if we sent the wrong item or the item sent was defective. If you are making an exchange because you would like a different size, style or color, you will be charged for shipping on your exchange. The return/exchange value is determined by the last retail price of the item.
Please note: We do not accept returns on products that were not purchased via this website.
Please use the most economical shipping method for your return. Due to security constraints, we cannot reimburse you for an amount greater than your purchase amount.
Returns & Exchanges will only be accepted if our staff has been previously contacted.
FIREARMS, AMMUNITION, AND ACCESSORIES
The Vengeance 15 carries a 100% satisfaction guarantee against defects in original materials and workmanship. If your Vengeance 15 shows evidence of manufacturer’s defects, Old Glory Ammo will make every accommodation to fix, repair, or replace your product in the most expeditious and inexpensive manner possible. Old Glory Ammo does not warranty products or damage caused to our products by the correct or incorrect installation of other manufacturer’s products. Be sure to retain your sales slip as proof of purchase date when making a claim.
ITAR (International Traffic in Arms Regulations) and EAR (Export Administration Regulations) Compliance Statement
By ordering any product from Old Glory Ammo’s website, you certify that you, or third-party entities at your direction, will not sell, transport, ship or transfer outside the borders of the United States, nor to any foreign person*, any product(s) which are export-restricted by U.S. export-control law and regulation, without proper U.S. Government export authorization, licensing, and documentation.
Export-restricted items include, but are not limited to, firearms, ammunition, electronic equipment, certain gear and firearm accessories, weapon-mounted or handheld optical equipment including rifle or handgun scopes, night vision and night vision accessories, holographic sight systems, “red-dot” optics, thermal vision, and tactical lights and lasers, knives, and body armor including vests, helmets and shields.
You must indicate on your order if you intend for an item(s) to be exported. An indication of desire of exportation in no way compels Old Glory Ammo to assist with export in any way, before or after purchase of an item(s). Export, or attempt to export, any controlled or prohibited items outside of the U.S. without complying with U.S. export control regulations can result in severe civil and criminal penalties and/or constitute a federal crime. Old Glory Ammo will not participate in any transaction, directly or indirectly, involving the illegal export or re-export of any prohibited items.
* “Foreign Person” under ITAR § 120.16 means “any natural person who is not a lawful permanent resident as defined by 8 U.S.C. § 1101 (a)(20) or who is not a protected individual as defined by 8 U.S.C. § 1324b(a)(3)”, and can mean “any foreign corporation, business association, trust, society, or any other entity or group that is not incorporated or organized to do business in the U.S., as well as international organizations, foreign governments, and any agency or subdivisions of government (e.g. diplomatic missions).”
Like many other items we use, when used improperly firearms can be dangerous. By purchasing through this system you agree to follow all manufacturer safety instructions and to only use the firearms in a safe manner in an approved area for a legal purpose.
When purchasing a firearm or ammunition you are assuming all responsibility for the legality of a specific item when you purchase it. You are responsible for knowing that your purchase will comply with all local and federal laws regardless of manufacturer. You are responsible for complying with all firearms laws in your area this includes being of legal age to own the items you order.
All information that you provide in connection with a purchase or transaction or other monetary transaction interaction with the Web Site must be accurate, complete, and current. You agree to pay all charges incurred by users of your credit card, debit card, or other payment method used in connection with a purchase or transaction or other monetary transaction interaction with the Web Site at the prices in effect when such charges are incurred. You will pay any applicable taxes, if any, relating to any such purchases, transactions or other monetary transaction interactions.
Due to retail and web purchases occurring simultaneously, website inventory may not be accurate at time of purchase. Therefore, be prepared to allow as much as 6 to 8 weeks for shipment to occur. This is especially true if the item is listed as on back order. If you have a concern about your purchase and it’s shipment date, please contact us so that we can take care of your order.